K+S Blog

One-Stop Repair for Medical Device Manufacturing Equipment

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Device manufacturers speed repairs and reduce costs by working with a single source for a full gamut of machine repairs.

From engineering to fabrication, finishing, and assembly, medical device manufacturing incorporates a range of advanced mechanical, hydraulic, and electronic technologies into its processes. With many enterprises utilizing digital design and prototyping systems, automated fabrication, CNC finishing, and multi-axis, laser-based quality assurance systems, the demands for effective and timely repair or replacement of equipment are often critical.

Given the vast array of parts involved, the seemingly straightforward task of maintaining equipment often presents a logistical nightmare that involves farming out components to a variety of specialty repair shops with variable capabilities, quality, pricing, and turnaround time.

Fortunately, the repair services industry is responding by broadening its capabilities to provide more of a one-stop-shop service for medical device fabricators, often with facilities strategically located near major manufacturers or manufacturing regions.

Specialized Equipment

Fabricators of medical devices incorporate manufacturing technologies that are common to many industries, ranging from aerospace to consumer electronics.

For example, companies that make surgical implants, orthotic devices, and medical instruments often employ sophisticated CNC systems to maximize productivity and control. Although CNC systems may be unique in some aspects, many platforms include sub-systems and components that are similar or

common to other industries (such as digital drives and motors), connectivity to many types of tools through standard interfaces (such as Ethernet), and easy integration to many different CAD/CAM systems.

In addition, medical device manufacturers utilize a variety of spindles, spindle motors, arbors, and tools to automatically perform precise machining operations, such as drilling and milling.

There is no shortage of mechanical or hydraulic components. High-purity hydraulic pumps, mixers, motors, cylinders, rotary actuators, pneumatic valves, servo valves, and blowers are used to provide automated handling of liquids, degassing systems, liquid-end assemblies, and flow cells.

Finally, manufacturing systems often contain sophisticated electronic control elements, such as robotics, PLC controllers, environmental sensors, and HMI control panels that are designed to display real-time status information and alarm monitoring while also recording critical production-related data for on-the-fly analysis of events, system troubleshooting, and process improvement.

Given the variety and complexity of machine components, repair or replacement often involves sending specific components out to specialty repair shops. For example, a hydraulic component repair shop does not have the capability to also repair motors; a motor repair shop cannot replace power supplies, I/O, or communication cards in sophisticated PLC systems; and robotic equipment must usually be repaired at a dedicated facility.

Where these services can converge, however, are with larger international repair service companies. Due to their size and expertise in many industries, from automotive to aerospace, they are equipped to offer an array of repair services under one roof.

This includes the repair or replacement of components, including major manufacturer brands for the mechanical (servo motors, gear boxes and gear reducers, brake assemblies, vacuum pumps and blowers, air/fluid pumps, ballscrews, etc.) to the hydraulic (pumps, motors, cylinders, rotary actuators, servo valves, etc.).

In addition, the company can handle sophisticated electronic components including the replacement of controller cards for power supply, I/O, communication, and memory, as well as HMI control panels. For robotic elements, their extensive expertise is used in other industries such as in the automotive manufacturing industry.

Regardless of the type of part, it is important to look for a repair company that will conduct an initial evaluation to identify the probable cause of failure, and then repair and test the part according to the manufacturer’s specifications and test procedures.

Proximity of Repairs

Proximity has many advantages for the manufacturer. First and foremost, having a repair service in close proximity means repairs can be completed faster and the maximum possible uptime maintained. Today, most manufacturing plants need replacement parts quickly due to decreased on-site spare parts inventory. In the event of an emergency, turnaround time is practically negligible. Cases exist where a part has been picked up in the morning, repaired, tested, and returned that same day.

If physical proximity in terms of location has its benefits, there is no relationship closer than having a repair service representative stationed within the plant itself. Some repair service companies provide additional specialized programs like Smart Total Asset Management Program (STAMP), where customers are assigned a full-time, on-site account manager to serve as a one-stop facilitator and manager of all repairable assets within a specific plant.

This level of service includes tracking all repairs, expediting when required, shipping or delivering to and from the nearby repair facility, maintaining database integrity, streamlining and stabilizing procedures, generating a wide variety of reports, and keeping the customer informed throughout the process.


Dick Puhl has 30 years of experience in the industrial component repair industry. Puhl has helped provide solutions for nearly every type of manufacturing plant over the years with a major emphasis on the automotive, aerospace, medical, and food and beverage industries. He is the director for K+S Services, which has multiple repair facilities worldwide.

Read the article here.

One-Stop Repair for Food & Beverage Processing Equipment

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Food and beverage processors speed repairs and reduce costs by working with single source for full gamut of machine repairs, from electronic controllers to motors.

From initial preparation to packaging, the food and beverage manufacturing sector incorporates a very broad range of advanced technologies into highly sophisticated processes. For many enterprises, processing equipment must endure long, punishing production runs that require precise operations and sanitary conditions. All of these requirements make the effective and timely repair or replacement of equipment a critical necessity.

Given the vast array of mechanical and electronic parts involved, the seemingly straightforward task of maintaining equipment often presents a logistical nightmare that involves farming out components to a variety of specialty repair shops with variable capabilities, quality, pricing and turnaround time.

Fortunately, the repair services industry is responding by broadening its capabilities to provide more of a one-stop-shop service for food and beverage processing companies, often with facilities strategically located near major manufacturers or manufacturing regions.

Specialized equipment

Food and beverage processors often incorporate manufacturing technologies that are subject to unusual requirements. For many production line configurations, plants are dependent on the entire line of equipment running harmoniously.

The motors used for food preparation processes such as grinding, mixing and conveying must often operate without fault for long intervals. These motors, many of which are electric, need the proper AC and DC drives to operate efficiently and keep energy costs under control. Some motors are exposed to harsh conditions such as washdowns, and must be protected from overspray. Pump motors may be fully enclosed, making routine maintenance more challenging.

Modern processing plants often incorporate HMI (human-machine interfaces) panels and SCADA (supervisory control and data acquisition) systems to control equipment automatically and remotely. Food processing lines often use HMIs to store recipes that can be recalled or adjusted on the fly.

PLCs (programmable logic controllers) are used to automate many electromechanical processes, providing systems such as ovens and bottling operations the ability to communicate via sensors and other devices, regardless of equipment manufacturers. This capability is providing food and beverage processors with “smart” processes that improved control, flexibility and economies.

Given the variety and complexity of machine components, repair or replacement often involves sending specific components out to specialty repair shops. For example, a hydraulic component repair shop does not have the capability to also repair motors; a motor repair shop cannot replace power supplies, I/O, memory or communication cards in sophisticated PLC systems; and robotic equipment must usually be repaired at a dedicated facility.

However, where these services can converge are with larger international repair service companies such as K+S Services. Due to size and expertise in many industries from automotive to aerospace, they are equipped to offer an array of repair services under one roof.

For the food and beverage processing industry specifically, it is rare to find a repair service company that offers the full gamut of repair and replacement services.
This includes the repair or replacement of components, including major manufacturer brands for the mechanical (servo motors, gear boxes and gear reducers, brake assemblies, vacuum pumps and blowers, air/fluid pumps, ballscrews) to the hydraulic (pumps, motors, cylinders, rotary actuators, servo valves).

In addition, the company can handle sophisticated electronic components including, replacement of controller cards for power supply, I/O, communication and memory, as well as HMI control panels. For robotic elements, K+S draws on its extensive expertise in the automotive manufacturing industry.

Regardless of the type of part, it is important to look for a repair company that will conduct an initial evaluation to identify the probable cause of failure, and then repair and test the part according to the manufactures specifications and test procedures.

Proximity of Repairs

K+S Services is unique in the repair service business as it pursued a strategic model of expansion by opening new locations in close proximity to existing major plants, as well as geographic regions that attract and support U.S.-based manufacturing.

The company now operates twelve facilities across the globe, including the U.S., Mexico, Canada, and Europe. More than just a storefront with a lone representative that coordinates with a larger office, these repair facilities are fully equipped and functioning shops with managers, technicians and spare parts at each location.

Proximity, after all, has many advantages for the manufacturer. First and foremost, having a repair service in close proximity means repairs can be completed faster and the maximum possible uptime maintained. Today, most manufacturing plants need replacement parts quickly due to decreased on site spare parts inventory.

In the event of an emergency, turnaround time is practically negligible. Cases exist where a part has been picked up in the morning, repaired, tested, and returned that same day.

If physical proximity in terms of location has its benefits, there is no relationship closer than having a repair service representative stationed within the plant itself.

In K+S’ Smart Total Asset Management Program (STAMP), customers are assigned a fulltime, on-site account manager to serve as a one-stop facilitator and manager of all repairable assets within a specific plant.

This includes tracking all repairs, expediting when required, shipping or delivering to and from the nearby repair facility, maintaining database integrity, streamlining and stabilizing procedures, generating a wide variety of reports and keeping the customer informed throughout the process.

Proof of the success of this business model rests with the number of corporations ascribing to it. Major companies such as Continental, GM, Fire Stone, Ford, Goodyear, GE Air, Chrysler, and UTC are current STAMP customers. K+S successfully services well over 800 manufacturers.


For more information, contact K+S Services, Inc. Headquarters; 15677 Noecker Way; Southgate, MI 48195; (734) 1-374-0400 or 800-542-1331; sales@k-and-s.com; or www.k-ands.com.

Read the article here.

Delta Unveils World’s First Anti-Microbial Cooling Tower

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Medical device manufacturers speed repairs and reduce costs by working with single source for full gamut of machine repairs, from mechanical to hydraulic to electronic.

From engineering to fabrication, finishing and assembly, medical device manufacturing incorporates a range of advanced mechanical, hydraulic and electronic technologies into its processes. With many enterprises utilizing digital design and prototyping systems, automated fabrication, CNC finishing, and multi-axis, laser­based quality assurance systems, the demands for effective and timely repair or replacement of equipment are often critical.

Given the vast array of parts involved, the seemingly straightforward task of maintaining equipment often presents a logistical nightmare that involves farming out components to a variety of specialty repair shops with variable capabilities, quality, pricing and turnaround time.

Fortunately, the repair services industry is responding by broadening its capabilities to provide more of a one-stop-shop service for medical device fabricators, often with facilities strategically located near major manufacturers or manufacturing regions.

Specialized equipment

Fabricators of medical devices incorporate manufacturing technologies that are common to many industries, ranging from aerospace to consumer electronics.

For example, companies that make surgical implants, orthotic devices and medical instruments often employ sophisticated CNC systems to maximize productivity and control. Although CNC systems may be unique in some aspects, many platforms, such as the Siemens 840D include sub-systems and components that are similar or common to other industries such as digital drives and motors, connectivity to many types of tools through standard interfaces such as Ethernet, and easy integration to many different CAD/CAM systems.

In addition, medical device manufacturers utilize a variety of spindles, spindle motors, arbors and tools to automatically perform precise machining operations such as drilling and milling.

There is no shortage of mechanical or hydraulic components. High-purity hydraulic pumps, mixers, motors, cylinders, rotary actuators, pneumatic valves, servo valves and blowers are used to provide automated handling of liquids, degassing systems, liquid-end assemblies, and flow cells.

Finally, manufacturing systems often contain sophisticated electronic control elements, such as robotics, PLC controllers, environmental sensors, and HM! control panels that are designed to display real-time status information and alarm monitoring while also recording critical production-related data for on-the-fly analysis of events, system troubleshooting and process improvement.

Given the variety and complexity of machine components, repair or replacement often involves sending specific components out to specialty repair shops. For example, a hydraulic component repair shop does not have the capability to also repair motors; a motor repair shop cannot replace power supplies, 1/0, memory or communication cards in sophisticated PLC systems; and robotic equipment must usually be repaired at a dedicated facility.

However, where these services can converge are with larger international repair service companies such as K+S Services. Due to its size and expertise in many industries from automotive to aerospace, they are equipped to offer an array of repair services under one roof.

This includes the repair or replacement of components, including major manufacturer brands for the mechanical (servo motors, gear boxes and gear reducers, brake assemblies, vacuum pumps and blowers, air /fluid pumps, ballscrews) to the hydraulic (pumps, motors, cylinders, rotary actuators, servo valves).

In addition, the company can handle sophisticated electronic components including, replacement of controller cards for power supply, 1/0, communication and memory, as well as HM! control panels. For robotic elements, their extensive expertise is used in other industries such as in the automotive manufacturing industry.

Regardless of the type of part, it is important to look for a repair company that will conduct an initial evaluation to identify the probable cause of failure, and then repair and test the part according to the manufactures specifications and test procedures.

Proximity of Repairs

A repair service company such as K+S Services is unique in the industry because it has pursued a strategic model of expansion by opening new locations in dose proximity to existing major plants, as well as geographic regions that attract and support U.S.-based manufacturing.

The company now operates twelve facilities across the globe, including the U.S., Mexico, Canada, and Europe. More than just a store front with a lone representative that coordinates with a larger office, these repair facilities are fully equipped and functioning shops with managers, technicians and spare parts at each location.

Proximity, after all, has many advantages for the manufacturer. First and foremost, having a repair service in close proximity means repairs can be completed faster and the maximum possible uptime maintained. Today, most manufacturing plants need replacement parts quickly due to decreased on site spare parts inventory.

In the event of an emergency, turnaround time is practically negligible. Cases exist where a part has been picked up in the morning, repaired, tested, and returned that same day.

If physical proximity in terms of location has its benefits, there is no relationship closer than having a repair service representative stationed within the plant itself.

Some repair service companies provide additional specialized programs like K+S’ Smart Total Asset Management Program (STAMP) where customers are assigned a full-time, on-site account manager to serve as a one-stop facilitator and manager of all repairable assets within a specific plant.

This level of service includes tracking all repairs, expediting when required, shipping or delivering to and from the nearby repair facility, maintaining database integrity, streamlining and stabilizing procedures, generating a wide variety of reports and keeping the customer informed throughout the process.

Proof of the success of this business model rests with the number of corporations ascribing to it such as Chrysler, DePuy, GE Healthcare, GM, Ford, Goodyear, Stryker and Siemens which are among the well over 800 manufacturers successfully serviced by K&S Services.


For more information, contact K+S Services, Inc. Headquarters; 15677 Noecker Way; Southgate, MI 48195; (734) 1-374-0400 or 800-542-1331; sales@k-and-s.com.

Read the article here

Market view: One-stop repair for power stations

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Generation facilities speed repairs and reduce costs by working with single source for full gamut of power generation equipment repairs from the mechanical to digital elements in industrial control systems.

Today’s electric power stations, whether powered by coal, oil or natural gas, nuclear or cleaner renewable resources like solar, wind, wave and hydroelectric, are comprised of a combination of mechanical and electronic components that go well beyond the primary generators that actually create the electrical current.

On the short list of common equipment found in power plants are transformers, motors, alternators, exciters, circuit breakers, relays, isolators, lighting arresters, batteries and other equipment.

To monitor and control this equipment, power plants incorporate digital elements in industrial-grade control and automation systems designed to monitor equipment status, facilitate troubleshooting and provide remote telemetry and control.

Given the vast array of mechanical and electronic parts involved, the seemingly straightforward task of maintaining the equipment is often a logistical nightmare that involves farming out components to a variety of specialty repair shops with variable capabilities, quality, pricing and turnaround time.

A motor or transformer repair shop, for example, does not have the capability to replace the power supplies, I/O, memory or communication cards in sophisticated PLC systems. Nor can they repair HMI systems that provide the local operator with a portal into the process, providing visualization of plant status and condition, logging of events and metering, and annunciation of alarm conditions.

Fortunately, international repair service companies, such as K+S Services for example, are responding by broadening its capabilities to provide more of a one-stop-shop service for power plants, often with facilities strategically located near major manufacturers or manufacturing regions.

Molding Equipment

Due to size and expertise in many industries from automotive to aerospace, the unique repair service provider is equipped to offer an array of repair services under one roof. For the power generation industry specifically, that includes the full gamut of repair and replacement services from mechanical items (motors, transformers, etc.) to sophisticated electronic components such as PLCs and HMI control panels.

Regardless of the type of part, the company provides maintenance personnel with an initial evaluation to identify the probable cause of failure, and then repairs and tests the part according to the manufactures’ specifications and test procedures.

Proximity of Repairs

K+S Services is also unique in the repair service business as it pursued a strategic model of expansion by opening new locations in close proximity to existing major plants, as well as geographic regions that attract and support U.S.-based manufacturing.

The company now operates twelve facilities across the globe, including the U.S., Mexico, Canada, and Europe. More than just a storefront with a lone representative that coordinates with a larger office, these repair facilities are fully equipped and functioning shops with managers, technicians and spare parts at each location.

Proximity, after all, has many advantages for a power plant. First and foremost, having a repair service in close proximity means repairs can be completed faster and the maximum possible uptime maintained.
In the event of an emergency, turnaround time is practically negligible. Cases exist where a part has been picked up in the morning, repaired, tested, and returned that same day.

If physical proximity in terms of location has its benefits, there is no relationship closer than having a repair service representative stationed within the plant itself.

With the company’s Smart Total Asset Management Program (STAMP), customers are assigned a fulltime, on-site account manager to serve as a one-stop facilitator and manager of all repairable assets within a specific plant.

This includes tracking all repairs, expediting when required, shipping or delivering to and from the nearby repair facility, maintaining database integrity, streamlining and stabilizing procedures, generating a wide variety of reports and keeping the customer informed throughout the process.

Proof of the success of this business model rests with the well over 800 corporations ascribing to it. Major companies such as Continental, GM, Fire Stone, Ford, Goodyear, GE Air, Chrysler, and UTC, to name a few, are current STAMP customers.

Read the article here.

One-Stop Repair for Plastic Molding Equipment

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Plastics manufacturers speed re pairs and reduce costs by working with single source for full gamut of molding machine repairs from mechanical to hydraulic to electronic.

With nearly 16,000 plastic. manufacturing facilities In the United States and 4,000 in Canada. each operating a multitude of machines, the investment in capital equipment for plastic injection, extrusion and blow molding is immense So, too, are the demands for timely and cost effective repair and/or replacement of component parts to keep the equipment in good working order.

Given the vast array of mechanical, hydraulic and electronic parts involved, the seemingly straightforward task of maintaining the equipment is often more of a logistical nightmare that involves farming out components to a variety of specialty repair shops with variable capabilities, quality, pricing and turnaround time.

Fortunately, the repair services industry is responding by broadening its capabilities to provide more of a one-stop-shop service for plastic molders, often with facilities strategically located near major manufacturers or manufacturing regions.

Molding Equipment

Although the equipment today varies in form and function, the basic process of plastics molding often involves components common to other industries. For example, in plastic injection molding, heating elements, servo motors, gear boxes, brake assemblies, actuators, and hydraulic devices play a critical role in filling, clamping, and ejection control operations.

In addition there are sophisticated electronic elements, such as PLC controllers to HMI control panels that are designed to display real-time status information and alarm monitoring while also recording critical data for analysis.

For high volume production, high speed linear 3-axis servo gantries and robots, sprue pickers, and side entry robots, may be used for operations such as part removal, stacking, sorting, packaging, part handling and inspection.

Given the variety and complexity of machine components, repair or replacement often involves sending specific components out to specialty repair shops. For example, a hydraulic component repair shop does not have the capability to also repair motors, a motor repair shop cannot replace power supplies, 1/0, memory or communication cards in sophisticated PLC systems and robotic equipment must also be repaired at a dedicated facility.

However where these services can converge are with larger international repair service companies such as K+S Services. Due to size and expertise in many industries from automotive to aerospace, they are equipped to offer an array of repair services under one roof. This includes the repair or replacement of components, including major manufacturer brands for the mechanical (servo motors, gear boxes and gear reducers, brake assemblies, vacuum pumps and blowers, air/fluid pumps, ballscrews) to the hydraulic (pumps, motors, cylinders, rotary actuators, servo valves).

In addition, the company can handle sophisticated electronic components including, replacement of controller cards for power supply, 1/0, communication and memory, as well as HMI control panels. For robotic elements, K+S draws on its extensive expertise in the automotive manufacturing industry.

Regardless of the type of part, it is important to look for a repair company that will conduct an initial evaluation to identify the probable cause of failure, and then repair and test the part according to the manufactures specifications and test procedures.

Proximity of Repairs

For the plastics industry specifically, it is rare to find a repair service company such as K+S, that offers the full gamut of repair and replacement services for plastic injection, blow molding and extrusion equipment.

K+S Services is also unique in the repair service business as it pursued a strategic model of expansion by opening new locations in close proximity to existing major plants, as well as geographic regions that attract and support U.S.-based manufacturing.

The company now operates eleven facilities across the globe, including the U.S., Mexico, Canada, and Europe. More than just a store. front with a lone representative that coordinates with a larger office, these repair facilities are fully equipped and functioning shops with managers, technicians and spare parts at each location.

Proximity; after all, has many advantages for the manufacturer. First and foremost, having a repair service in close proximity means repairs can be completed faster and the maximum possible uptime maintained. Today, most manufacturing plants need replacement parts quickly due to decreased on site spare parts inventory.

In the event of an emergency, turnaround time is practically negligible. Cases exist where a part has been picked up in the morning, repaired, tested, and returned that same day.

If physical proximity in terms of location has its benefits, there is no relationship closer than having a repair service representative stationed within the plant itself.

In K+S’ Smart Total Asset Management Program (STAMP), customers are assigned a full-time, on-site account manager to serve as a one-stop facilitator and manager of all repairable assets within a specific plant.

This includes tracking all repairs, expediting when required, shipping or delivering to and from the nearby repair facility, maintaining database integrity, streamlining and stabilizing procedures, generating a wide variety of reports and keeping the customer informed throughout the process.

Proof of the success of this business model rests with the number of corporations ascribing to it. Major companies such as Continental, GM, Fire Stone, Ford, Goodyear, GE Air, Chrysler, and UTC are current STAMP customers. K+S successfully services well over 800 manufacturers.


For more information, contact K+S Services, Inc. Headquarters; 15677 Noecker Way; Southgate, Ml 48195; (734) 1-374-0400 or 800-542-1331; sales@k-and-s.com.

Read the article here.

Automotive Testing Expo 2018

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K+S will be exhibiting at Automotive Testing Expo 2018, October 23-25, 2018 at the Surburban Collection Showcase in Novi, MI – Visit us in Booth 7052!

Power stations receive one-stop repair

    |  By

Whether powered by coal, oil or natural gas, nuclear or cleaner renewable resources like solar, wind, wave and hydroelectric, today’s electric power stations are comprised of a combination of mechanical and electronic components that go well beyond the primary generators that actually create the electrical current.

On the short list of common equipment found in power plants are transformers, motors, alternators, exciters, circuit breakers, relays, isolators, lighting arresters, batteries and other equipment.

To monitor and control this equipment, power plants incorporate digital elements in industrial-grade control and automation systems designed to monitor equipment status, facilitate troubleshooting and provide remote telemetry and control.

Given the vast array of mechanical and electronic parts involved, the seemingly straightforward task of maintaining the equipment is often a logistical nightmare that involves farming out components to a variety of specialty repair shops with variable capabilities, quality, pricing and turnaround time.

A motor or transformer repair shop, for example, does not have the capability to replace the power supplies, I/O, memory or communication cards in sophisticated PLC systems. Nor can they repair HMI systems that provide the local operator with a portal into the process, providing visualization of plant status and condition, logging of events and metering, and annunciation of alarm conditions.

Fortunately, international repair service companies, such as K+S Services for example, are responding by broadening its capabilities to provide more of a one-stop-shop service for power plants, often with facilities strategically located near major manufacturers or manufacturing regions.

Molding equipment

Due to size and expertise in many industries from automotive to aerospace, the unique repair service provider is equipped to offer an array of repair services under one roof. For the power generation industry specifically, that includes the full gamut of repair and replacement services from mechanical items (motors, transformers, etc.) to sophisticated electronic components such as PLCs and HMI control panels.

Regardless of the type of part, the company provides maintenance personnel with an initial evaluation to identify the probable cause of failure, and then repairs and tests the part according to the manufactures’ specifications and test procedures.

Proximity of repairs

K+S Services is also unique in the repair service business as it pursued a strategic model of expansion by opening new locations in close proximity to existing major plants, as well as geographic regions that attract and support U.S.-based manufacturing.

The company now operates eleven facilities across the globe, including the U.S., Mexico, Canada, and Europe. More than just a storefront with a lone representative that coordinates with a larger office, these repair facilities are fully equipped and functioning shops with managers, technicians and spare parts at each location.

Proximity, after all, has many advantages for a power plant. First and foremost, having a repair service in close proximity means repairs can be completed faster and the maximum possible uptime maintained.

In the event of an emergency, turnaround time is practically negligible. Cases exist where a part has been picked up in the morning, repaired, tested, and returned that same day.

If physical proximity in terms of location has its benefits, there is no relationship closer than having a repair service representative stationed within the plant itself.

With the company’s STAMP, customers are assigned a full-time, on-site account manager to serve as a one-stop facilitator and manager of all repairable assets within a specific plant.

This includes tracking all repairs, expediting when required, shipping or delivering to and from the nearby repair facility, maintaining database integrity, streamlining and stabilizing procedures, generating a wide variety of reports and keeping the customer informed throughout the process.

Read the article here

Proximity to Aerospace Manufacturers: The new business model for repair services

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Aerospace manufacturers look to speed repairs while reducing costs by working with international repair services that offer full service locations in close proximity.

Given the increasing cost of ongoing maintenance and repair at any industrial plant, many aerospace manufacturers are discovering the value and advantages of working with a repair service that not only has the size and expertise, but also is as nearby as possible.

Proximity, after all, has many advantages for the manufacturer. First and foremost, having a repair service company in close proximity means repairs can be completed faster and the maximum possible uptime maintained. Today, most manufacturing plants need replacement parts quickly.

Proximity means faster service and reductions in shipping costs.

For plant maintenance departments, the savings achieved by being close to a reputable repair service companies impacts the balance sheet by extending the life of plant assets and keeping them in production.

Considering the vast range of parts that need servicing in any given plant – such as drives, PLC’s, servo motors, CNC machines, spindles, ballscrews, hydraulic components, robotics, material handling components, valves, safety curtains, pumps, actuators, and torque tools – the cost savings can amount to millions.

As an example, K+S Services works with United Technologies (UTC), a provider of high-technology systems and services to the building and aerospace industries.

As is the case in many manufacturing plants, there is ongoing maintenance of equipment like motors, spindles, and actuators. To minimise manufacturing downtime, UTC uses nearby K+S Services for some of its repair services. The fact that they are located within miles of each other helps the repairs get done quickly.

From a logistics standpoint, turnaround time is minimised by the close proximity. In some instances a part has been picked up in the morning, fixed, and returned that same afternoon.

Headquartered in Southgate, Michigan, K+S Services, Inc. is unique in the repair service business as it pursued a strategic model of expansion by opening new locations in close proximity to existing major plants, as well as geographic regions that attract and support U.S.-based manufacturing.

The company now operates eleven facilities across the globe, including the U.S., Mexico, Canada, and Europe. More than just a store front with a lone representative that coordinates with a larger office, these repair facilities are fully functioning shops with managers, technicians and spare parts at every location.

This business model not only delivers all the benefits of high quality repair services, but provides these services in close proximity to where they are needed.

Building on a strong relationship and performance, K+S was recently awarded UTC Supplier Gold status by demonstrating “best in class” quality and delivery performance, implementation of a lean culture, and overall strong customer satisfaction. Achieving Competitive Excellence, or ACE, is the UTC operating system for promoting quality, delivery, efficiency and customer satisfaction. UTC Supplier Gold is a programme that facilitates and accelerates supplier performance improvements which recognises suppliers who have achieved exceptional performance.

“K+S received many customer feedback responses and high customer satisfaction scores,” said Stephen Bohlman, Director of Supplier Performance, UTC.” This is a good indication that K+S Services is satisfying their primary users by operating at best-in-class service levels.”

If physical proximity in terms of location has its benefits, there is no relationship closer than having a repair service representative stationed within the plant itself.

In K+S’ Smart Total Asset Management Programme (STAMP), customers are assigned a full-time, on-site account manager to serve as a one-stop facilitator and manager of all repairable assets within a specific plant.

This includes tracking all repairs, expediting when required, shipping or delivering to and from the nearby repair facility, maintaining database integrity, streamlining and stabilising procedures, generating a wide variety of reports and keeping the customer informed throughout the process. The facilitator works with the plant to establish min and max levels to ensure effective leadtime fulfillment of repairs and uptime.

When the part arrives at the repair facility, technicians conduct an evaluation to identify the probable cause of failure, and then repair and test the part per the manufacturing test procedures. After being repaired the item is tested with the associated closed loop test system for the specified duration. The part and its associated documentation are then sent back to the plant.

Proof of the success of this business model rests with the number of corporations ascribing to it. Major companies such as, Continental, GM, Fire Stone, Ford, Goodyear, GE Air, Chrysler, and UTC are current STAMP customers. K+S successfully services well over 800 manufacturers.

This success points to a very good reason why the local repair-service model should see even greater adoption by more aerospace manufacturers in the immediate future.

Read the article here.

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